AI Infrastructure · Intelligence Layer

Make your organisation understandable to AI.

Transform fragmented enterprise data into a unified, semantically coherent infrastructure designed for agentic intelligence.

1240

Data Sources

96

Systems

1.8M

Documents

23

Concepts

Enterprise Intelligence Maplive
Domain Root
Customers
Active Systems42
Aggregated Datasets318
Processed Docs1,824,032

01The enterprise condition

Enterprises do not have a data shortage. They have a meaning problem.

Your organisation already holds decades of valuable information. It is spread across systems that were never designed to explain themselves to a machine.

Information already in the estate

DatabasesERP systemsCRM platformsSharePointFile systemsEmailSpreadsheetsPDFsContractsPoliciesCall recordingsScanned documentsImagesAPIsEventsLogsLegacy applicationsData lakesWarehousesLakehouses

Why agents fail on it

  • 01fragmented
  • 02poorly described
  • 03duplicated
  • 04inconsistent
  • 05lacking common semantics
  • 06disconnected from business processes
  • 07disconnected from policies
  • 08difficult to retrieve safely
  • 09inaccessible without deep system knowledge
  • 10lacking provenance
  • 11lacking relationships
  • 12not packaged for AI consumption

AI does not simply need access to data. It needs context, meaning, relationships, trust and permission.

02How it works

From raw information to machine-understandable intelligence.

One continuous pipeline: discovery, understanding, semantic structure, governance, packaging, and finally agents that act on business meaning.

Stage 01 · raw

Raw enterprise information

ERPCRMDocumentsDatabasesEmailAPIsAudioImagesPoliciesLogsLegacy Systems

Stage 02 · sensemesh

SenseMesh

DiscoverUnderstandClassifyConnectContextualiseGovernEnrichScoreStructure

Stage 03 · graph

Enterprise Meaning Graph

CustomersProductsEmployeesTransactionsContractsSuppliersPoliciesProcessesCasesRisksAssetsEvents

Stage 04 · products

Agent-ready intelligence products

Customer IntelligenceSupplier IntelligencePayments IntelligenceRisk IntelligencePolicy IntelligenceOperations Intelligence

Stage 05 · agents

AI agents

Customer AgentFraud AgentProcurement AgentCompliance AgentFinance AgentOperations AgentCustom Agents

Stage 06 · outcomes

Business outcomes

AutomationInsightsDecision SupportRisk ReductionRevenue GrowthCost ReductionImproved Service

03Platform capabilities

Discover. Understand. Give it a semantic spine.

Three capabilities operate continuously across cloud, on-premise and hybrid estates, building a business semantic layer that is independent of source systems.

SenseMesh Discover1 240 sources

Automatically discover organisational information across cloud, on-premise and hybrid environments.

1 240

sources discovered

96

systems connected

1.8M

documents analysed

318

datasets indexed

relational databasesNoSQLobject storagedata warehouseslakehousesMicrosoft 365SharePointemailERPCRMdocument repositoriesAPIsmessage queuesevent streamsfile systemslegacy applications
SenseMesh UnderstandAI interpretation

Use AI to determine what organisational information actually means — not just where it lives.

Instead of

proc_policy_final_v7.pdf

SenseMesh understands

Procurement Policy
Supplier Management
Purchase Approval
Delegation Rules
Invoice Controls
Contract Compliance
document classificationentity extractionrelationship extractiontopic detectionschema interpretationmetadata generationbusiness concept identificationterminology mappingpolicy extractionprocess identificationrule extractiontemporal understandingmultilingual understandingimage understandingaudio transcription
SenseMesh Semantic Layercanonical

A business semantic layer independent of source systems. Agents interact with concepts, not implementation complexity.

CUSTOMER

maps to

SAP BUT000
Salesforce Account
CRM Client
Legacy CUST_MASTER
Excel CustomerNumber
Document "Applicant"
canonical conceptsdomain modelssemantic mappingsbusiness glossarysynonymstaxonomiesontologiesindustry vocabulariessemantic versioningtenant extensions

04Flagship capability

The Enterprise Meaning Graph.

SenseMesh builds a continuously evolving graph of what your organisation is and how it works. This is more than a traditional knowledge graph: every node and every relationship carries the metadata an enterprise agent needs to be trusted.

relationship trail · supplier● live
Suppliersource: SAP · owner: Procurement
has contract
Contractconfidence 0.96
governed by
Procurement Policypolicy v4.2
creates
Purchase Order
generates
Invoice → Paymentsensitivity: high
approved by
Employeedelegation of authority
associated with
Project
subject to
Risk Rules
sourceprovenanceconfidencesensitivityownershipfreshnessaccess permissionsregulatory classificationtemporal validityquality scoreagent usage restrictions

The graph connects

entitiesdatadocumentspeoplesystemspoliciesprocesseseventstransactionsrulesdecisionsAPIsagents

Why it matters

Your AI agents should not have to rediscover what your organisation means every time they work. SenseMesh creates that understanding once and makes it reusable everywhere.

4.2M

nodes

31M

relationships

93%

provenance

05Agent-ready data products

Enterprise intelligence, packaged for consumption.

SenseMesh assembles reusable intelligence products from the Meaning Graph — versioned, governed and directly consumable by agents.

Customer Intelligence Product

prd-cust-01

  • Customer profile
  • Interactions
  • Products
  • Transactions
  • Complaints
  • Documents
  • Consent
  • Risk indicators
  • Policies
  • Available actions
Supplier Intelligence Product

prd-supp-01

  • Supplier profile
  • Contracts
  • Invoices
  • Payments
  • Performance
  • Correspondence
  • Risk
  • Compliance
  • Relevant policies
Employee Intelligence Product

prd-empl-01

  • Role
  • Department
  • Skills
  • Permissions
  • Activities
  • Policies
  • Tasks
  • Training
  • Authorisations

Exposed through

REST APIsGraphQLMCPsemantic retrievalvector retrievalknowledge graph queriesevent streamsSDKsagent tool definitions

Agents should consume business meaning — not decipher 2 000 database tables.

06Agent opportunity discovery

SenseMesh tells you what intelligence you can build.

SenseMesh analyses the intelligence already available in your estate and scores concrete agent opportunities — with the data gaps, controls and value attached.

Agent Opportunity Explorerdeployment ready

Invoice Reconciliation Agent

SAP · SharePoint · Email

est. annual value

R8.4m

96%

data readiness

High

business value

82%

automation

Medium

complexity

data readiness96%
automation potential82%
semantic coverage89%
confidence94%
business problem
Finance reconciles supplier invoices against purchase orders and goods receipts manually across three systems, with 11 000 exceptions per year.
data available
Invoices, purchase orders, goods receipts, payment runs, supplier master
missing data
Structured dispute outcomes, 2019–2021 scanned remittances
actions required
Match, flag exception, request clarification, prepare payment proposal
recommended human controls
Human approval above R250 000 · dual authorisation on supplier changes
human approval: Yesdeployment readiness: 90 daysowner: Finance Operations
ranked pipeline · 10 opportunitiesR57.4m
  • Contract Compliance AgentR5.2m

    Legal · ERP · Documents

    71%Medium
  • Supplier Risk AgentR3.9m

    Procurement · News · Registries

    84%Low
  • Complaint Resolution AgentR4.6m

    CRM · Telephony · Cases

    77%Medium
  • Revenue Leakage AgentR9.8m

    Billing · Contracts · Usage

    68%High
  • Fraud Investigation AgentR12.1m

    Core banking · Events · Alerts

    88%High
  • Customer Retention AgentR5.7m

    CRM · Service desk · Call logs

    79%Medium
  • Employee Onboarding AgentR2.3m

    HRIS · Identity · Training

    91%Low
  • Policy Compliance AgentR3.1m

    Policies · Processes · Audit

    74%Medium
  • Procurement AgentR6.5m

    SAP · Suppliers · Catalogues

    81%Medium
  • Case Management AgentR4.2m

    Cases · Documents · Workflow

    72%Medium

SenseMesh does not only tell you what data you have. It tells you what intelligence you can build from it.

07Enterprise Intelligence Map

An interactive map of organisational intelligence.

Every domain, every number, drillable — from connected systems down to individual datasets, concepts and identified agent opportunities.

8 domains · 180 systems · 1 630 datasets● indexing

Customers domain

domain 01 / 08

42

connected systems

318

datasets

1.8M

documents

23

recognised concepts

87%

semantic coverage

74%

agent readiness

12

AI opportunities

semantic coverage87%
agent readiness74%
data quality91%

drill down by

business domaindepartmentsystemdatasetuse caseagent

08Agent readiness

Enterprise Agent Readiness.

A continuously recalculated score across seven dimensions, drillable by domain, department, system, dataset, use case and agent.

72%

Enterprise Agent Readiness

8 domains · 180 systems · recalculated hourly

+6 pts this quarter3 blocking gaps
Data Availability91%
Semantic Coverage74%
Data Quality83%
Governance68%
API Actionability59%
Identity & Permissions82%
Process Understanding66%
Assess Your Agent Readiness
Data Quality Cockpit1 remediation open

detected conflict

Customer addresses differ between CRM and ERP for 18 420 customers.

recommended master

CRM

confidence

93%

affected AI use cases

Customer Service AgentCollections AgentKYC Agent

continuously scored

completenessaccuracyconsistencyuniquenessfreshnesslineageconfidencesemantic completenessagent suitabilityaccessibilityregulatory sensitivityambiguity

09Industry intelligence packs

Start with your industry's vocabulary, then extend it.

Configurable ontology and semantic packs give SenseMesh a head start on the concepts, relationships and regulatory classifications your sector already uses. Every pack is extendable by the customer.

Bankingpack
  • Customer
  • Account
  • Transaction
  • Loan
  • Facility
  • Collateral
  • KYC
  • AML
  • Risk
Healthcarepack
  • Patient
  • Practitioner
  • Encounter
  • Diagnosis
  • Medication
  • Treatment
  • Claim
Public Sectorpack
  • Citizen
  • Programme
  • Application
  • Case
  • Service
  • Grant
  • Supplier
  • Budget
  • Payment
Skills Developmentpack
  • Learner
  • Programme
  • Provider
  • Facilitator
  • Assessment
  • Moderator
  • Employer
  • Funder
  • Outcome

also available

InsuranceTelecommunicationsUtilitiesMiningEducationPropertyRetailLogisticsManufacturing+ tenant-specific extensions

10AI-first experience

SenseMesh is operated in natural language — and answers visually.

Ask the platform about your own organisation. Results come back as structured, drillable evidence rather than paragraphs of prose.

AI Sensemaking Assistant● ready

also asked

Show me datasets containing customer identity information.

Create a customer ontology.

Show me datasets that have not changed for two years.

Which agents could deliver the highest value in 90 days?

Explain where our customer data comes from.

result · entity resolutionprovenance attached

Supplier ABC (Pty) Ltd · 6 systems · 412 documents

contracts
4 active · 2 expired
invoices
1 208 · R41.2m lifetime
correspondence
318 emails · 12 call recordings
risk
2 open findings · rating B
governing policy
Procurement Policy v4.2
SAPCoupaSharePointExchangeContracts DBRisk Register
source attributionpermission filteredaudit logged

11Lineage

“Where did this answer come from?”

Every agent answer traces back through the intelligence product, the Meaning Graph, the semantic mapping and the transformation to the originating record.

Lineage Explorer · customer address
  1. 01

    Source system

    SAP · BUT000

  2. 02

    Ingestion

    batch + CDC · 04:15 daily

  3. 03

    Transformation

    standardise · deduplicate · mask

  4. 04

    Semantic mapping

    → concept CUSTOMER

  5. 05

    Meaning Graph

    node 4.2M · edges 31M

  6. 06

    Intelligence product

    prd-cust-01

  7. 07

    AI agent

    Collections Agent

  8. 08

    Business decision

    payment arrangement offered

12Trust and governance

Permissions must propagate into agent retrieval and action.

Governance is not a layer bolted on afterwards. It is carried by every node, edge, product and retrieval path in SenseMesh.

controls

RBACABACtenant isolationdata residencyPII detectionPOPIAGDPRpolicy enforcementmaskingtokenisationencryptionretentionlineageconsentaudit logssource attributionhuman approvalAI usage policies

principle

An agent seeing a concept does not automatically mean it can see every underlying record.

Retrieval is filtered by identity, attribute, sensitivity and consent at query time — and every action an agent takes is attributed, logged and reversible.

13Multi-tenant enterprise architecture

Deploy it where your data is allowed to live.

Global platform administration is separated from tenant administration, and every tenant is isolated end to end.

SaaS

SenseMesh-operated multi-tenant

Private cloud

dedicated tenancy, our infrastructure

Customer cloud

your subscription, your region

Hybrid

control plane hosted, data plane local

On-premise

fully in-estate deployment

Sovereign

in-country, in-jurisdiction operation

isolated per tenant

datasemantic modelsontologiesgraphspoliciesconnectorsembeddingsagent productsencryption keysaudit history
global administrationtenant administration

From fragmented enterprise information to governed machine-understandable intelligence.

14Work with existing investments

Keep your data platform. Add understanding.

SenseMesh sits above what you already run. It does not ask you to migrate, replatform or abandon a warehouse, lakehouse or data mesh programme.

DatabricksSnowflakeMicrosoft FabricSAPSalesforceOracleAWSAzureGoogle CloudPostgreSQLSQL ServerSharePointExisting data lakesExisting data meshes

feeds any AI platform

OneCortexMicrosoft CopilotAzure AIAWS BedrockGoogle Vertex AIClaudeOpenAICustom agentsOpen-source agents

Build organisational understanding once. Make it available to every authorised AI.

15Relationship to OneCortex

Two questions, two layers.

SenseMesh answers: what does the organisation know and what does it mean? OneCortex answers: what should intelligent workers do with that knowledge? SenseMesh also works independently with external agent ecosystems.

reference architecture

Enterprise Systems

ERP · CRM · documents · lakes · legacy

SenseMesh

discover · understand · semantic layer · meaning graph · govern

Agent-Ready Enterprise Intelligence

governed, contextual, reusable products

OneCortex

orchestration of intelligent workers

Agents + Digital Workers

customer · finance · risk · operations

Business Processes

automated, supervised, auditable

SenseMesh answers

What does the organisation know and what does it mean?

OneCortex answers

What should intelligent workers do with that knowledge?

16The product surface

Sixteen working screens, not marketing placeholders.

SenseMesh is an operational platform. These are the surfaces your data, semantic, governance and AI teams work in every day.

screen 01

Enterprise Intelligence Map

domain-level intelligence coverage, drillable to dataset

screen 02

Data Source Explorer

1 240 discovered sources, classification and connection state

screen 03

Meaning Graph

entity, policy and process relationships with provenance

screen 04

Ontology Studio

canonical concepts, taxonomies and semantic versioning

screen 05

Semantic Mapping Studio

concept ↔ source-field mappings and confidence review

screen 06

Intelligence Product Builder

compose, version and expose agent-ready products

screen 07

Agent Opportunity Explorer

ranked agent opportunities with value and gaps

screen 08

Agent Readiness Dashboard

seven-dimension readiness by domain and use case

screen 09

Data Quality Cockpit

scoring, conflicts and AI-recommended remediation

screen 10

Lineage Explorer

source-to-decision traceability for every answer

screen 11

Governance Centre

policies, sensitivity, consent, approvals and audit

screen 12

Connector Marketplace

cloud, on-premise, hybrid and legacy connectors

screen 13

Industry Pack Library

sector ontologies with tenant extensions

screen 14

AI Sensemaking Assistant

natural-language operation with visual results

screen 15

Global Administration

platform, tenancy, residency and key management

screen 16

Tenant Administration

users, roles, connectors and agent authorisations

SenseMesh

Make your organisation understandable to AI.

Start with an agent readiness assessment of one business domain. You will see your connected systems, semantic coverage, governance gaps and the agent opportunities already within reach.